FAQs

WHAT PAYMENT OPTIONS ARE ACCEPTED?

We accept American Express, Discover, MasterCard and Visa debit/credit card payments, PayPal, ShopPay, and ApplePay. We don't accept personal checks, money orders, direct bank transfers or multiple forms of payment.

CAN I GET A REFUND?

All returns are issued in the form of a store credit. We do not issue refunds to credit cards or any alternative forms of payment.

HOW DO PROMO CODES WORK?

On the checkout page, enter your code in the text box that says "Gift Card or Discount Code".

Discounts and promo codes cannot be used for the purchase of a gift card.

Promo codes cannot be combined with discounted items or sale items. Only one promo code per order.

HOW DO GIFT CARDS WORK?

Our gift cards are digital and sent by email.

To purchase: Go to our "Gift Cards" Cards" page from the main drop down menu.

To redeem: At checkout, go to your order summary and enter your code in the text box that says "Gift Card or Discount Code".

Gift card codes and store credit codes do not expire.

WHEN WILL I RECEIVE MY ORDER?

Most orders will get to you in about 5-7 business days. Please go to our Orders & Shipping page for more details on how long it may take.

CAN I TRACK MY ORDER?

You will receive an email update with tracking information once your order is shipped.

HOW DO I MAKE A RETURN?

Please refer to our Returns Page with full details on our policy and guided steps to make a return.